Terms of Service

Conditions of Booking

  1. We accept your booking on the condition that the Booking is firm and that you will pay the agreed price by either Cash or Electronic Fund Transfer.
  2. In case of cancellation, the amount payable depends on the progress made by us when the cancellation is communicated to us.
  3. What that means is that once a Booking is made, at minimum the Booking Fee is payable. The Booking fee is $330
  4. Once we have started to commence an assessment part fee is payable.
  5. The total fee is the sum total of the following charges:  
  6. Booking fee of $330
  7. Travelling fee of $225 each way in metro capital city.
  8. travelling fee to regional areas depend on progress of travel.
  9. The cost of the actual air fare if traveling Intrastate or interstate.
  10. The quoted assessments fee.
  11. Once we have commenced travelling, or have arrived on-site, irrespective of whether earlier or later than originally booked or planned, the sum total is payable.
  12. Where a deposit has been paid the deposit amount in its entirety is forfeited if a inspection or assessment is cancelled at any time.
  13. Where the vehicle is not registered, insured or where the owner will not give permission for a test drive we will report  without the test drive. The full fee is payable.
  14. Even if we cannot test drive the vehicle due to safety concerns, because of lack of engine oil or for any other reason whatsoever the full fee applies.
  15. The report is based on a visual check of the vehicle and covers only those items that are listed in the report. All other items are specifically excluded. Please note that we do not dismantle or remove any item, component, mechanism or panel(s) whatsoever to detect issues that are hidden from our view.
  16. We report in general terms only as far as pre-purchase inspections are concerned, that means we do identify problems, but will not be able to specifically pin point the cause of such problem.
  17. Expert Opinion Reports are based on the evidence discovered through our investigation of the matter. Other experts may find different evidence and have have different opinions.
  18. The Test Drive / Road test is completed to the extend permissible by law, keeping in mind local speed limits, and is usually restricted to approximately 1.0 Kilometer for pre-purchase inspections and longer for other assessments. The speed limit is usually between 50 and 60 Km/h. Issues that arise a higher speed cannot be identified.
  19. We reserve the right to reject any booking.
  20. Prices, terms and conditions are subject to change without notice.
  21. Today means any 24 Hour Period starting fromt the time of the booking (Deposit Paid) and subject to the vehicle being available during normal business] day light hours (8:00 AM to 4:00 PM).